Here’s why you no longer receive your emails

For the past few days, users of the email service have been unable to access their emails through a third-party application. La Poste confirmed and discussed “security reasons”, but it is still possible to use the service.

Updated May 4 at 12:35 p.m. -We were contacted, the La Poste group reacted via a press release:

“The security of user data is the priority of the teams at la This is why the deactivation since April 27 of the consultation of email accounts through any other platform has continued. It has related, for example, the consultation of e-mails through messaging access software, mobile applications or other web messaging services.

This deactivation of the consultation of e-mail accounts through any other platform follows the detection of abnormal behavior in trying to access e-mail accounts thanks to the constant and proactive monitoring of teams. . These access tests use a list of passwords and accompanying emails through a set of data found on the internet.

The teams are mobilized to restore proper functioning of the service as soon as possible. However, this restriction measure will remain in place until access is restored via the secure POP/IMAP protocol for users.

Users will still be able to check their e-mails and manage their account directly from or through a dedicated mobile application.

As a precaution, recommends that its users have a strong password that is constantly updated and that they have the latest anti-virus software on each of their devices. It is also working to add additional measures to further strengthen the security of messaging connections.

The teams are aware of the inconvenience and apologize for the inconvenience caused. »

If you have one address @laposte.netyou will definitely meet some difficulties. Over the past few days, it has become no longer possible to access your email from email software or third-party applications. Do not attempt to change your settings or change tools, the The problem came from the courier service of the La Poste group. You have to go to the website to find an informational message; explains the POP and IMAP protocols “Temporarily closed”. The email service wakes up “a security measure” and ensures that messaging remains accessible from the official website or mobile application.

The problem arose last week and affected thousands of users. Currently, it is impossible to go through the application in Windows Mail, Apple Mail or even Thunderbird. On Twitter, the La Poste account confirmed that “This move was made for security reasons and for an indefinite period”. You have to be patient with your illness; and use the website or application at to access their emails.

La Poste invites its users to wait

Note that in the case of hacking, the service has a period of 72 hours to notify the CNIL. However, there is no indication that this is a violation and that personal data has been compromised. We will wait for clearer communication from La Poste “Please wait a little longer”.

The post office guest users of his mail service to “wait a little longer”. © Screenshot/Twitter

Facing the American behemoth of Google (Gmail) or Microsoft (Outlook), relies on simplicity and claims an interface “intuitive”. Pioneer of messaging in France, the service offers basic functions such as the possibility to create up to 6 aliases. It also offers 5 GB of storage space. Finally, addresses can send up to 20 MB of attachments and benefit from integrated anti-spam.

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